How is the membership billed?
Membership dues are charges on the first of each month to your designated credit card.
What if I miss a month?
Any unused credits roll over into the next month as long as you remain a member. If you miss one month, you can come in twice the following month. There is no limit on rolling over unused credits if you are a member.
How long is the Membership?
Memberships are one year commitments. After that they are month to month with a 30 day cancellation notice.
Can I gift a credit to a friend?
You can gift one credit complimentary. After that each credit can be gifted for $30 per.
What if I move?
If you move 40 miles away from the closest store you can cancel your membership early without an early cancellation fee. Please send in your proof of move, such a new address or relocation notice.
What if I need to cancel my membership?
Membership can be cancelled by filling out our cancelation form. Please note that you can only cancel AFTER completing one year as a member.After you have submitted the cancelation form, your membership will be cancelled within 30 days. After these 30 days, any remaining credits will expire. If you would like to use any remaining credits, they are available to you with a $30 expired credit reactivation charge per credit used.
Can you cancel a Membership prior to completing a year?
If you move 40 miles from the closest store and would like to cancel your membership. Please provide us with a proof of move and fill out the cancellation form. We will cancel your membership without any early cancellation fee. Otherwise, if you cancel your membership prior to completing a year, there is a $300 early termination charge.