Booking FAQ

  • How do I book an appointment?

    You are on your way to healthy glowing skin. To select your appointment time, provider, and location we'd recommend downloading the GLO3O app and/or booking your appointment online.

  • Why do you need my credit card before my appointment?

    Your credit card is used to hold the appointment time with your scheduled provider. Your card will only be charged for the service after your treatment is completed. However, we keep a card on file in case of no-shows or late cancellations.

  • How do I change or cancel an appointment?

    If it's more than 24 hours before your appointment, you can cancel or adjust your time slot through our website or through your GLO3O app. Please note that if you cancel within 24 hours of your scheduled appointment time, we have a $30 cancellation and no-show fee.


    Please arrive 15 minutes prior to your appointment, so you'll have plenty of time to meet, greet, and check in with GLOria. This will also ensure that you get your full treatment time without feeling rushed.

  • What if I want a consultation?

    Our providers look forward to reviewing and discussing your goals. Please book for the service you are interested in. If a treatment is not performed on the same day of the consultation, there will be a $89 store credit fee that you will be charged which you can use towards products or future services.

  • What are GLO3O’s hours?

    Each store has their own hours of operation. Please look at your specific location and store for details.

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